Shipping and Terms

PAYMENT METHODS

This website is open since Sunday 6th May 2018. To make a purchase in this site, a Finnish bank account and Finnish net bank identifiers are required. Please note that at the moment there might be issues with some banks until Monday 7th May.

More payment methods will be added in this site after next first couple of weeks. After that also purchases with the most common credit cards (domestic and international) are allowed.

Deliveries to world wide addresses are supported already. 

SHIPPING AND RETURNS

PRICES

Prices in the webshop are in euro (EUR) and they include Finnish VAT 24%. Prices don’t include the shipping costs.

SHIPPING AND DELIVERY

Orders in Finland are sent via Finnish Post Office and abroad via Finnish Post Office or DHL.

We aim to dispatch orders next working day after the order has been confirmed, excluding holidays and weekends. Orders inside Finland are delivered within 2-3 days.

Please notice that some of the product sizes do not exist, because we avoid big storage. Those products have their own specific production and delivery schedule that will take longer than the earlier mentioned dispatch time. This is described in detail at each product page for each product size. The maximum production + delivery inside Finland is 13-15 working days.

We ship internationally. Customers from non-EU countries are responsible for possible import customs and taxes.

When ordering from outside Finland, please allow up to 14 days for delivery for products that are in the storage. Those products that do not exist in the storage with take up to maximum 10 working days for production + 10 delivery = 20 working days.

The shipping costs are determined by the destination.

Shipping costs:
Finland 5 €
Europe 15 €
Rest of the world 30 €

You will see the shipping costs in the shopping cart before making the payment. Minna Paussu Design cannot be held responsible for missing packages sent via Finnish Post Office or DHL.

Possible tax / duty / customs payments depending on the destination country are not included and will not be covered by Minna Paussu Design.



RETURNS AND EXCHANGES

We hope you enjoy your Minna Paussu Design product. However, if you are not satisfied with your purchase, you may return it for a full refund or exchange it for another Minna Paussu Design item.

If you wish to return your purchase, please read the following carefully:

You can return your purchase within 7 days of receiving your order.
To return items, you must contact us by e-mail info@minnapaussu.com before returning your order. 

Please note that return shipping is paid by the customer. Please ensure that you return orders with sufficient postage. Returns where postage is not paid will not be accepted by us.

Only unworn, unwashed products returned within 7 days or defective items can be returned for full refund. 

If you wish to find another product, we are always ready and the most happy to help you. Therefore also, before sending any returns and when you wish to make an exchange, please contact us by email: info@minnapaussu.com. 

SALE ITEMS

Only regular priced items may be refunded, unfortunately sale items cannot be refunded, only exchanged. However, if you're using a sale code (e.g. a specific 10% discount code), these items are refundable with the above conditions with 7 days of return.

MODIFICATIONS TO THE PRODUCTS AND PRICES

Prices for our products are subject to change without notice.


AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.